Top 8 Best Call Tracking Software in 2023 (Best Phone Trackers)

Welcome to this post about Top 8 Phone Call Tracking Software and apps to use in 2023, via LKSI.

In the modern business landscape, effective communication is a key driver of success.

Whether it’s converting leads, measuring marketing campaign efficacy, or enhancing customer service,

Businesses rely on accurate call tracking solutions to optimize their communication strategies.

With the multitude of options available in the market, finding the right call tracking software can be a daunting task.

That’s why we have conducted extensive research and analysis to bring you the top 8 best call tracking software available today.

In this article, we will explore the leading call tracking software solutions,

Carefully selected based on their features, performance, customer satisfaction, and overall value they bring to businesses.

From comprehensive call analytics and lead generation capabilities to seamless integration with existing systems,

These software options offer a range of functionalities to meet diverse business needs.

Whether you’re a small business owner, a marketing professional, or a customer service manager,

Implementing a reliable call tracking software can provide invaluable insights into your phone conversations,

Empowering you to make data-driven decisions and optimize your communication efforts.

By tracking and analyzing incoming and outgoing calls, these tools can uncover valuable information about your customers, improve your marketing strategies, and enhance customer experiences.

Top 8 Best Phone Call Tracking Software and Apps to track phone in 2023

Our curated list of the top 8 best call tracking software is a result of meticulous research, encompassing both user reviews and expert opinions.

Each software solution included in this article has proven its worth in the market,

Providing businesses with reliable call tracking, comprehensive reporting, advanced analytics, and integration capabilities.

Join us as we delve into the key features, advantages, and potential use cases of the top 8 best call tracking software options available today.

Whether you’re seeking a cloud-based solution, a tool that specializes in call analytics, or an all-in-one platform,

This article will provide you with valuable insights to guide your decision-making process and help you choose the ideal call tracking software for your business.

Let’s dive in and discover the tools that can revolutionize the way you handle phone conversations and transform your business.

What does call tracking software do?

Call tracking software is a system that enables the monitoring and recording of incoming audio calls.

Calls may be tracked and recorded in this manner. Details about the caller, the call, and the audio source and location are all recorded by the programme.

This allows numerous channels to simultaneously analyse different properties in order to capture value.

This article provides a list of the top 8 call tracking programmes currently available.

Top 8 Phone Call Tracking Software and apps:

1. CallRail

CallRail analyses the call records of its customers in order to figure out the nature of the calls they get and whether or not the callers are qualified prospects.

It is regarded as one of the best call tracking applications available.

They employ dynamic numbering to give each website visitor a different tracking number,

Which may be shown on the site with information about the customer’s initial point of access.

This data can then be used to identify the most lucrative channels through which to promote your business.

Email marketing may benefit from the usage of a random number input.


Andy Powell ran into some trouble. In 2005, he launched his own company, an online database of BMW service centres.

When he started charging for listings, however, he had little evidence that his site was really generating business.

Because of this problem, Andy and his fellow Georgia Institute of Technology alum Kevin Mann developed a call tracking tool.

The directory was effective, as shown by the ringing of repair shops’ phones, as determined by their software.

Andy and Kevin quickly realised that if their technology helped them convert and retain consumers, it might do the same for other companies.

It all started with CallRail in 2011.

Since then, they’ve been driven to develop innovative products like Call Tracking, Lead Centre, Form Tracking, and Conversation Intelligence to support the growth of small and medium-sized enterprises.

2. CallTrackingMetrics:

CallTrackingMetrics uses word-level features and calls tracking to help you optimize your campaigns for ROI.

You can use this software to analyze online and offline ads and find out which topics are generating phone calls.

Additionally, this software has text messaging capabilities for anyone looking to include text messaging in their call campaigns.

It comes in the list of the best Call Tracking Software.


Laure and Todd Fisher, a husband-and-wife combination, established CallTrackingMetrics in 2011.

To this day, they continue to operate the firm and are actively engaged in its day-to-day operations.

What began as a concept borne out of years of working in technology and consulting and a heritage of entrepreneurialism instilled in them,

By their families has lead them from a blossom of an idea starting in their basement to a vibrant and ever-evolving platform that serves companies all over the world.

Core Values

Their core beliefs and the manner in which we interact with one another, their clients, and their business partners are shaped by their values.

They collaborated in order to construct these principles, which not only serve as a representation of who we are and the sort of business they want to be,

But also as a moral compass that points our decision-making in the right direction and a benchmark against which our behaviour can be judged.

Best Phone Call Tracking Software and Apps in 2023

3. WhatConverts:

Calls aren’t the only kind of leads that can be tracked with WhatConverts;

Leads can also be tracked in real time, and you can monitor numbers depending on your campaigns, records, reports, and other metrics.

If you are searching for a comprehensive software package in a world where dynamic marketing, voice search, and social networking may happen at any moment,

Tthis is an amazing solution with outstanding evaluations that you should consider using.

It is without a doubt one of the most incredible call tracking software available.


Key Features

Follow up with leads using first party data.

WhatConverts solely utilises first-party data, their lead tracking is unaffected by any changes that may occur with respect to third-party cookies.

Because of this, it will never be necessary for you to worry about any restrictions placed on third-party cookies,

And you will always be able to monitor calls, forms, chats, and transactions.

The fact that a different entity issues first-party cookies than third-party cookies is the primary distinction between the two types of cookies.

Only the website that the user is now visiting may see the contents of a user’s first-party cookies.

When a person leaves a website, their activity can no longer be recorded by the website.

Advertisers are the ones that often issue cookies from third parties in order to follow users as they go from one web page to the next.

They track people everywhere they go on the internet.

Because of this, doubts have been raised concerning the confidentiality of the data collected by third-party cookies,

Which is why some firms, such as Apple and Mozilla, have eliminated tracking by third-party cookies.

To our relief, the WhatConverts digital marketing attribution software will not be impacted in any way by these modifications.


4. Avanser:

Avanser is a call tracking firm based in Asia and the Pacific,

Although being one of the largest on the list, is an excellent choice for smaller companies operating on a limited budget.

The power factor is used to everything that is done online in order to improve your return on investment (ROI), missed call rate, and other metrics.

This programme is used by some of the most well-known businesses in the Pacific,

So if you want to do business in other countries, you should consider using it.

It is regarded as one of the best call tracking applications available.


5. CallSource:

In order to help organisations boost their sales and marketing strategies, CallSource monitors and analyses incoming and outgoing calls.

It is included in the list of the top Call Tracking Software currently available.

The technological platform that CallSource uses now processes more than 100 million calls annually for clients in a wide range of sectors,

Including the automobile industry, the healthcare industry, the home services industry, the insurance industry, and many more.

The platform provides extensive functionalities for lead management,

Customer relationship management (CRM), campaign management, and reporting and analysis, in addition to monitoring phone calls.


Best Phone Call Tracking Software and Apps in 2023

6. Delacon:

For companies that depend on incoming calls as their primary source of leads and sales,

Delacon call monitoring is an absolutely necessary piece of software.

Businesses are able to determine which of their marketing strategies are generating the greatest interest and leading to conversions via the use of phone call monitoring.

Call tracking may also assist businesses in monitoring employee performance and identifying areas in which more instruction is required.

There are a number of methods available for monitoring phone conversations,

But the call tracking system offered by Delacon is one of the most comprehensive and user-friendly options currently available on the market.


7. Twilio:

Using its web services application programming interface (API),

Twilio enables software developers to make and receive phone calls and programmes, send and receive text messages,

And carry out a variety of other communication operations. The operation is not complicated in any manner.

To add call or text capabilities to your app, all that is required of you is to sign up for an account with Twilio,

Get a phone number, and then make use of the API that is offered.

It is regarded as one of the best call tracking applications available.


Best Call Tracking Software in 2023 – Phone Tracker

8. WildJar:

Another excellent piece of call monitoring software is called WildJar,

It provides access to call records in addition to informing you precisely where your calls are originating from, who is calling, and what is being said.

This not only enables businesses to enhance their customer service but also allows them to monitor the efficacy of the campaigns they run.



What are the benefits of tracking?

Businesses may utilise tracking systems to their advantage by quickly updating consumers on when they can expect a response from a certain user and whether or not it will be delayed due to factors such as traffic.

When was call tracking invented?

The call tracking system has been in existence since 1992.

What number is used to track a phone?

The number assigned to the IMEI can be used to track calls.

Can a phone be tracked if off?

No. You cannot track a phone that is offline or switched off.

Can a phone be tracked without a SIM card?

Yes, a phone can be tracked without a sim card.

Does a tracker need internet connectivity?

If you do not have connection to the Internet,

You will not be able to use the GPS services and technology;

Nevertheless, GPS radio can be located via satellites in the event that you do not have data access.

How small can a tracking device be?

The tracking device can be as small as 10x10x5.8mm

Can you track a phone without a battery?

No. You cannot track a phone without battery.

Best Phone Call Tracking Software and Apps in 2023

Top 8 Best phone Call Tracking Software and Apps


This concludes our rundown of the top eight call tracking software available.

You have the option of selecting, from the list that has been provided, that which most closely meets your requirements.

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